Privacy Policy

1. Introduction

Thistlewood Registry ("we," "us," or "our") is committed to handling personal information with care and discretion, particularly given the sensitive nature of the documentation and family conversation support we provide to households in Bangkok, Thailand.

This policy explains what information we collect, how it is used, and the choices available to you. If you have questions, you may reach our data contact at [email protected].

2. Information We Collect

We collect personal details you provide directly, such as your name, email address, phone number, and any message content submitted through our contact form. We may also collect limited technical information, such as browser type, through analytics cookies where consented.

• Contact details submitted via our forms (name, email, phone, message)
• Information you choose to share during a registry session or workshop
• Basic technical and usage data collected through cookies, where you have consented

Our legal basis for processing this information is your consent when submitting a form, and our legitimate interest in responding to inquiries and delivering the service you requested.

We retain contact form submissions for as long as reasonably necessary to respond to your inquiry and maintain records of service delivery, typically no longer than 24 months unless a longer period is required by law.

3. How We Use Your Information

• To respond to inquiries and schedule registry sessions or workshops
• To deliver and coordinate the specific service you have requested
• To improve our website and communications, where analytics cookies are consented
• To comply with applicable legal or regulatory obligations

We do not sell personal information. We may share limited data with service providers who support our website operations (such as hosting or analytics providers), under agreements requiring appropriate confidentiality. Marketing communications, where sent, always include an option to opt out.

4. Data Protection Measures

We apply reasonable technical and organizational measures to protect personal data, including secure storage practices, restricted access to client records, and periodic review of our data handling procedures. In the event of a data breach affecting your personal information, we will notify affected individuals and relevant authorities as required by applicable law.

5. Cookies

Our website uses essential, analytics, marketing, and preference cookies as described in detail on our Cookie Policy page, where you can also manage your preferences.

6. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your personal data
• Request a portable copy of your personal data
• Object to or restrict certain processing activities
• Withdraw consent at any time where processing relies on consent
• Lodge a complaint with the relevant supervisory authority

To exercise any of these rights, contact us at [email protected]. In Thailand, matters related to the Personal Data Protection Act (PDPA) may also be referred to the Office of the Personal Data Protection Committee.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their respective privacy policies.

8. Children's Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can address it appropriately.

9. Policy Updates

We may update this policy from time to time to reflect changes in our practices or applicable law. Material changes will be reflected by updating the "Last Updated" date above. We encourage you to review this page periodically.